Responsible Gaming Tools at BetMica

Why we build in-house controls

Every player's relationship with casino games is different. Some players set a Friday-night budget and stick to it without thinking twice. Others find that limits help them stay honest with themselves, particularly during long sessions on slots or fast-paced crash games where time passes quickly. BetMica gives you the switches to manage your own play, directly from your account settings, with no need to contact support unless you want to.

Deposit limits

You can set a daily, weekly or monthly deposit cap on your account in GBP. Once you hit that figure, the system blocks further deposits until the period resets. This is one of the simplest ways to keep casino spending inside a budget you decide in advance, rather than in the moment. If you want to lower a limit, it applies immediately. If you want to raise it, we build in a short cooling-off period before the higher limit takes effect, so the decision is not made on impulse.

Time-outs (cooling-off periods)

A time-out locks your account for a fixed window, typically anywhere from 24 hours to 30 days, without closing it permanently. This suits players who just want a breather after a long session, or who notice they are logging in more often than they'd like. During a time-out you will not receive promotional emails or bonus prompts from us. Your account reopens automatically once the period ends, no action needed on your part.

Self-exclusion

Self-exclusion is a longer, firmer step. You can ask us to close your account for an extended period, generally six months or more, during which you cannot log in, deposit or receive marketing from BetMica. Reversing a self-exclusion request before the period ends is deliberately made difficult, because the whole point is to remove the option of an easy way back in during a moment of temptation. If you want to self-exclude, reach out to our support team via live chat or email and we will confirm the process and timeframe with you directly.

Independent support services

In-house tools work best alongside independent, confidential support. GamCare offers free advice and support for anyone worried about their own gambling or someone else's, on 0808 8020 133 or at https://www.gamcare.org.uk/. BeGambleAware provides information, tools and signposting to treatment services at https://www.begambleaware.org/. Both organisations operate independently of BetMica, so conversations with them are not shared with us, and using them does not affect your BetMica account status unless you choose to act on that support by contacting us directly.

Spotting the signs early

• Chasing losses by increasing stakes or deposits beyond your original plan
• Borrowing money or dipping into essential funds to keep playing
• Losing track of time or missing sleep, work or family commitments because of sessions
• Feeling irritable, anxious or low when you try to cut back
• Hiding the amount of time or money spent from people close to you

None of these signs on their own mean there's a serious problem, but if a few sound familiar, it's worth using a deposit limit or time-out now rather than waiting. Setting a limit while things feel manageable is far easier than trying to claw back control later.

Age verification

BetMica is strictly 18+. We carry out identity and age checks as part of account verification, usually before a first withdrawal, and we may request this at other points too. If you are supervising a device that a minor could access, use parental control software and keep account passwords private. Never share your login details, even with family.

Related pages

For more on how your account works day to day, see our Bonus terms, our Payments page for deposit and withdrawal details, and our VIP page for how loyalty rewards are structured. Ready to set your own limits from the start? Register and configure your account controls as soon as you sign up.